Have you lost your User ID or Password, or are you locked out of your account? For your security, please call us at (785) 594‑6421.
Online Banking FAQs
Check your account balances. Confirm which checks, deposits, withdrawals and ATM transactions have cleared. Transfer funds between your Internet Banking checking and savings accounts. Download transactions to financial packages.
If you do not have internet access, you can also do your banking by phone. You can initiate payments or alter payments with a simple phone call. If you have any questions, please contact a bank representative at (785) 594-6421.
If you have questions concerning our online services, please call a bank representative at (785) 594-6421.
There are a few ways to know if the transaction in question was completed: Look at the account activity on the account from which you performed the transaction. All completed transactions will appear on the Account Summary page. You should have seen a Transfer Preview page displaying a summary of the transaction information. If you clicked the Transfer Now button and received a transaction trace number, the transaction was completed. You can call one of our bank representatives.
For your security, we require every Internet Banking customer to have a unique User ID. There is only one login and password for any one account.
Yes. You can access Internet Banking from any computer with Internet access.
Your deposits are insured by the Federal Deposit Insurance Corporation (FDIC) up to $250,000 per depositor. To learn more about FDIC, visit them online at www.fdic.gov.
The Internet Banking site utilizes frames. In a frame environment, the URL in the address bar at the top of your browser doesn’t change each time a new page is loaded. If you click on the refresh button, you will refreshing the login page. If you need to refresh the page, simply click on the “Reload Page” link on the top right corner of the browser window.
Certain options, i.e. transactions and statements, are not available until you select an account from the account list page. You will also need to select an account before you can view the list of scheduled transfers.
Microsoft Internet Explorer Safari Firefox
If your computer does not currently use 128-bit encryption, simply follow the appropriate instructions for your browser listed below. If you have questions or need additional help, call a bank representative and we’ll be happy to walk you through the process.
Microsoft Internet Explorer
Yes. Your new password must meet the following guidelines. Your new password must contain characters from each of the following three groups: uppercase and lowercase letters, numerals, and symbols (!@#$%&*, etc.). The new password must have at least 6 characters but no more than 12. The first character must be a letter or a number. The new password cannot have any spaces or periods in it. The new password must have at least one symbol character in the second through sixth positions. Use the Change Password form if you want to change your current internet banking password. Please be aware that nobody at the bank will be able to find out what your password is. The new password will go into effect the next time you login.